"FAQs about APPS" es el lugar donde podrás encontrar posibles soluciones para dificultades comunes en las aplicaciones más utilizadas. 
​(Contenido en inglés y/o Español)

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Aplicaciones utilizadas en Contabilidad

SAGE 50 / Peachtree
​Multiple versions

Problem:
​Sage 50 displays “Error loading current company file”, it means “Sage 50 has stopped working”. Your system is not capable to open program, it is unable to open company file else company file is missing after updating the server.

Force Open Splash Screen

• Right-click the Sage 50 icon and select Properties
• Highlight the Target line and then press CTRL + C
• Close the Properties window
• Press Windows + R to open a Run line.
• Click into the Run line and press CTRL + V to paste the shortcut target.
• Towards the end of the line, add a space and then XXX.
• Then click OK.
• Sage 50 will open, and the splash screen will now open.
• Close the program to start the update.

Update installed on Server but not work desk/Company updated on a different computer

• Close Sage 50 software
• Browse the Updates folder
• Click the latest Program update
• Follow the instructions to install the update
• Once update is successful, restart your computer
• Open Sage 50 application
• Select Help, then About Sage 50 Accounting to verify the update installed

Damaged data files in company data folder

1. Select File then open company and note your company file location
2. Close the program
3. Press Windows +E
4. Then browse to the directory you (noted above in step 1)
5. Delete the following files:

• All .DAT temp files
• All .DAT ptl files
• All .DDF files
• All .LCK files
• All .MKD files
• All .PTL files
• All .PTR files
• All .RPT files
• dat (if present)
• DAT (if present)
• DAT (if present)

Problem:
Windows could not start the Pervasive PSQL Workgroup Engine on Local Computer.

End the w3dbsmgr.exe process

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1. Press Ctrl+Shift+Esc on your keyboard.
2. Click the Processes tab
3. Highlight w3dbsmgr.exe on the list of image names.
4. Click the End Process button on the bottom right.
5. Click Yes to the warning.
6. Restart the Pervasive service.  Refer to the Article ID 10281 How to stop or start the Pervasive service, in Related Resources for information on how to restart the Pervasive service.

Reboot computer

1. Reboot your computer.
2. Verify that you can now open Sage 50 or Start Pervasive with out errors.

Thomson Reuters
Practice CS

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Engagement CS

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QUICKBOOKS 
​Multiple versions

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Aplicaciones de Microsoft

MS Excel 
​Multiple versions

Problem:
​Password protecting Microsoft Word and Excel documents

MS Excel 2010 or later

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1. Open Microsoft Word or Excel and the document or spreadsheet you want to put a password on.
2. Click on the File tab.
3. Click the Info option.
4. Click the Protect Document option.
5. Click either the Encrypt with Password option to require a password to open the document or the Restrict Editing option to limit or block other users from making edits to the document.
6. Type a password in the Password text field and click OK.
7. Type a password again in the Reenter password text field and click OK.
8. Save the file to save the new password.